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Lifeline Broken Hill

About Us

Lifeline Regional SA & Far West NSW is a Non-Profit, Non-Government Organisation servicing Broken Hill and approximately 70% of South Australia. Our organisation is committed to an Australia free of suicide, delivering suicide prevention programs, training and awareness.

As an organisation, Lifeline Regional SA & Far West NSW manage several retail shops and deliver Domestic Violence (DV-Alert) training nationally along with other programs. We have over 35 staff and over 350 volunteers greatly committed to the core business of suicide prevention.

Along with a distribution warehouse in Port Pirie, Lifeline Regional SA & Far West NSW operates and manages retail shops in Broken Hill, Port Pirie, Port Augusta, Whyalla, Clare, Gawler, Wallaroo and Moonta. Lifeline relies heavily on the retail arm of the organisation to cover operational costs and our commitment to delivering free services to the local community.

Lifeline aspires to be a leader in providing opportunities for people to benefit from and contribute to quality services in local communities across Australia. These opportunities link people to counselling, personal support, self-care resources, information about community services and training.

Mission Statement

To be an innovative, inclusive, community-focused organisation and the lead agency in suicide prevention. We want to be an employer of choice for staff and volunteers and continually grow our organisation’s capacity to reduce suicide in the Regional SA & Far West NSW area.

Our Service Area

Lifeline Service Area
Hands Up

We respect everyone’s right to be heard, understood and cared for. Therefore we:


  • Embrace diversity, working with and for people from all beliefs, cultures and backgrounds.

  • Show compassion through respectful relationships that give competent care.

  • Invite trust through active listening that seeks understanding.

  • Instil hope by nurturing growth through the pain and possibilities in crisis.

  • Inform choices that increase safety, enhance wellness and sustain living.

  • Empower people by enabling their ability to care for themselves and others.

  • Build communities that show fairness, enhance resilience and promote belonging.

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